PCCW Teleservices runs one of Asia's largest contact-center operations, enhancing the PCCW customer experience and maximizing business opportunities from customer contact for major corporations. more

Operating one of Asia's largest 24-hour, multi-channel, contact-management centers in 15 languages via hubs in mainland China, Hong Kong, Taiwan and the Philippines, PCCW helps companies to design and implement customer strategies throughout Asia and expand regional presence. more

Our center of excellence pools our world-class contact management technologies, outstanding expertise and proven best practice in human resources and operational management to formulate creative, highly-efficient and quick-to-market solutions to today's dynamic business challenges. more