PCCW's customer contact management enables
organizations to focus on core tasks while we do the
work of creating and building your customer relationships.
We bring a range of strategies to every project to boost
customer satisfaction and increase your own efficiency and
productivity.
Service comprises two divisions: Customer
Front Office, which serves our own fixed-line and Internet
customers; and Teleservices, which handles the design, build
and maintenance of contact centers and provides outsourcing
services for external customers. |