About us

A customer-centric strategy has become a critical success factor, and contact centers are strategic assets that can differentiate enterprises from competitors. PCCW Teleservices has invested more than a decade in developing contact management technologies and world-class practices with a quality priority.

Running one of Asia's largest and most sophisticated contact-center operations, PCCW Teleservices is a leading contact center solutions provider, with extensive experience in contact center design, build, maintenance and teleservices operation.